Frequently Asked Questions

Patient-centered care means we are identifying and are responsive to the patient’s needs in their home and their life, allowing them to live their life as normally as possible while providing the highest quality care in their home.

Home infusion therapy is better than the hospital because you are at home, in the convenience of your home and the safety of your home, with one Qualified Nurse coming to your house to work on you and provide the same quality of care.

Most insurances cover home infusion therapy, including the medication and the supplies. A specialty pharmacy, after receiving orders from your physician, will ship everything to your home. Our Nurse will show up, unpack everything, mix, and administer the medication appropriately as directed by the physician’s orders.

Once a patient receives medications from a specialty pharmacy, they cannot be returned under any circumstance.

Subcutaneous therapies are therapies where we use a tiny needle, like an insulin syringe, to insert into your abdomen or thigh and infuse the medication, as an injection or an infusion, over several hours.

In most cases, patients retain the same Nurse. We try to follow a primary Nurse case management model where the same Nurse will follow the patient and handle everything for them as much as possible.